Tips for Disabled Air Passengers

MMA2 Special Assistance can be found throughout the airport, however, assistance when boarding your flight and whilst on your flight is the responsibility of the airline that you have booked your flight with.

It is very important that you make the airline aware of any special requirements you may need as soon as possible. Ideally, it is best to talk to them when you book your ticket, as they might advise you of any extra arrangements that might be required.

Inform your airline of your particular needs in good time and check the policy of your airline if you wish to remain in your own wheelchair to the aircraft door rather than transfer to an airline wheelchair at check-in.

It is best to arrive at least two hours before your flight to leave enough time to get checked in, get through security and get to your gate.

If you are a wheelchair user, there is a high chance that you may set off the alarms in security. If you wish to be searched somewhere private then do mention it to the security staff and they will be happy to assist.